Truphone

Service numbers

Telephone Top Up

• Customers based in the UK:
  Dial 020 3355 8248 from any phone
• Customers based in the US:
  Dial 1 347 535 1535 from any phone
• Customers based outside the US/UK:
  Dial one of the following numbers from any phone:
  +44 (0) 207 100 6860 (UK)
  +1 347 694 5000 (US)

BlackBerry Support

• Customers based in the UK:
  020 7100 6860
• Customers based in the US:
  1 347 694 5000
• Customers based outside the US/UK:
  +44 20 7100 6860 (UK)
  +1 347 694 5000 (US)

SMS Balance Request

Send an SMS to +44797 888 1111 (UK) or +1 202 683 8200 (US) containing the word "BALANCE".

Truphone will send you an SMS containing details of your cash and bundle balances.

SMS PIN Request

Send an SMS to +44797 888 1111 (UK) or +1 202 683 8200 (US) containing the word "PIN".

Truphone will send you an SMS containing your Security PIN number (please note: texting PIN when connected to Truphone is free. If you're not connected to Truphone, be sure to check your SMS charges with your operator).